1. Pakka English recommends Standard Shipping by a local courier or by Pos Laju, the Malaysian national courier company for orders withinMalaysia. International delivery would be by DHL. Please write to us at if you have any other request.

  2. Store pickup is available for fully paid orders of resident of Malaysia, or those who have friends or relatives living here.

  3. The bank deposit payment method is only available for a resident of Malaysia, and we will require proof of payment before we ship.

  4. Current maximum weight for delivery for online orders is 7kg. Visitors may make any number of orders subject to each being not more than 7kg. However, we suggest you contact us by email if you wish to make a particularly large order so we can try to get a better shipping rate for you.

  5. Delivery periods, mentioned when requesting shipping quotes, are estimates only. We will send you codes for you to track shipments. However, if it seems to take too long for orders to reach you, please contact us.